Naveen James Posted January 19, 2022 Share Posted January 19, 2022 Team, Most of the times when we start the stream and the other user tries to view the stream, we get an error message 'No stream exist' . Out of 10, it fails to load 8 times. Could you please help us out here. Thanks-- James NaveenSenior Project Manager M +91 7975924699E james.naveen@applaunch.io Skype live:.cid.a929851a7f132fbc Applaunch Bangalore502, 5th floor, Brigade IRV Centre, NallurhalliWhitefield, Bangalore, 560066India Link to comment Share on other sites More sharing options...
0 Naveen James Posted January 19, 2022 Author Share Posted January 19, 2022 Team, Most of the times when we start the stream and the other user tries to view the stream, we get an error message 'No stream exist' . Out of 10, it fails to load 8 times. Could you please help us out here. Link to comment Share on other sites More sharing options...
0 Mohit Posted January 19, 2022 Share Posted January 19, 2022 Hi Naveen, How are you! I think it might be about wrong streamId on the player side. Can you please let me know your Ant Media Server web panel login credentials so that I can check this. You can send me the credentials on private mail as well. -- Best Regards, Mohit Dubey Link to comment Share on other sites More sharing options...
0 Mohit Posted January 30, 2022 Share Posted January 30, 2022 Hi All, The same issue is being followed up on another thread, https://groups.google.com/g/ant-media-server/c/WYleAcavYrA FYI. Link to comment Share on other sites More sharing options...
0 Naveen James Posted February 2, 2022 Author Share Posted February 2, 2022 Hello Mohit, We found the issue with the 'Stream does not exist' error. Please find the screenshot for your reference. Could you please advise us. Thank you -- James NaveenProject Manager M +91 7975924699E james.naveen@applaunch.io Skype live:.cid.a929851a7f132fbc Applaunch Bangalore502, 5th floor, Brigade IRV Centre, NallurhalliWhitefield, Bangalore, 560066India Link to comment Share on other sites More sharing options...
0 Mohit Posted February 2, 2022 Share Posted February 2, 2022 Hi Naveen, How are you! No stream exists error comes in case of wrong streamId.Also as I can see the screenshots shared by you, there's seems to be something different with the URLs. Have you made some changes to the server! Is it possible to reproduce these errors with sample pages? It would be great If you can provide us a step-wise reproduce scenario. That will help us in reproducing and understanding the issue. -- Best Regards, Mohit Dubey Link to comment Share on other sites More sharing options...
0 Naveen James Posted February 3, 2022 Author Share Posted February 3, 2022 Can we provide the step by step screenshot on reproducing this issue. Thanks -- James NaveenProject Manager M +91 7975924699E james.naveen@applaunch.io Skype live:.cid.a929851a7f132fbc Applaunch Bangalore502, 5th floor, Brigade IRV Centre, NallurhalliWhitefield, Bangalore, 560066India Link to comment Share on other sites More sharing options...
0 Naveen James Posted February 7, 2022 Author Share Posted February 7, 2022 Hello Mohit, Can you please look into this and advise. Thanks -- James NaveenProject Manager M +91 7975924699E james.naveen@applaunch.io Skype live:.cid.a929851a7f132fbc Applaunch Bangalore502, 5th floor, Brigade IRV Centre, NallurhalliWhitefield, Bangalore, 560066India Link to comment Share on other sites More sharing options...
0 Mohit Posted February 7, 2022 Share Posted February 7, 2022 Hello, Thank you for the details. Here's what I did: 1. Joined the stream with URL A as first user. 2. Joined the stream with URL B as second user. Let the stream get active (one above the other) Then used the play URL and it played fine. We can get on a meet call to check this together as well. -- Best Regards, Mohit Dubey Link to comment Share on other sites More sharing options...
0 Naveen James Posted February 7, 2022 Author Share Posted February 7, 2022 Hello Mohit Thanks for the reply . Can you please advise for a call tomorrow ? Link to comment Share on other sites More sharing options...
0 Mohit Posted February 7, 2022 Share Posted February 7, 2022 Hi Naveen, Sure. Does 15:00 IST suit you! If so, I'll send an invitation. -- Best Regards, Mohit Dubey Link to comment Share on other sites More sharing options...
0 Naveen James Posted February 7, 2022 Author Share Posted February 7, 2022 Yes , can you please send the invitation at 15 ist tomorrow. Thanks for Swift response. Link to comment Share on other sites More sharing options...
0 Mohit Posted February 7, 2022 Share Posted February 7, 2022 Hi Naveen, Thank you :) I have sent an invite. See you tomorrow. -- Best Regards, Mohit Dubey Link to comment Share on other sites More sharing options...
0 Naveen James Posted February 7, 2022 Author Share Posted February 7, 2022 Accepted. Thank you Mohit. Talk to you tomorrow. Link to comment Share on other sites More sharing options...
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Naveen James
James Naveen
Senior Project Manager
M +91 7975924699
E james.naveen@applaunch.io
Skype live:.cid.a929851a7f132fbc
Applaunch Bangalore
502, 5th floor, Brigade IRV Centre, Nallurhalli
Whitefield, Bangalore, 560066
India
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