Audio drop outs in stream when multiple clients are connected

[Brandon]

Hi All, 

Thanks for the help in advance. I can start a stream with video and audio. I can test this stream for days with no issues. Clear video and audio. As soon as a client connects to the stream, I get audio hits. a few a minute. Does anyone know what is happening and more importantly, how to fix it? Here are the logs when the errors happen

 

2022-08-16 17:38:51,552 [network_thread - 3724] INFO  org.webrtc.Logging - Tag:WebRtcAudioTrackExternal - Message:GetPlayoutUnderrunCount
2022-08-16 17:38:51,720 [EncoderQueue - 3711] INFO  i.a.e.w.codec.VirtualVideoEncoder - setRateAllocation bitrate: 1115000 framerate: 60 adjusted bitrate:1110000 for client: 1552291296
2022-08-16 17:38:52,200 [vert.x-eventloop-thread-16] INFO  i.a.enterprise.webrtc.WebRTCAdaptor - Client:1535438795 for stream 325365236031540607813016 current video bitrate: 1500000 audio bitrate: 128000 webrtc client target bitrate: 4964000

Thanks you

Brandon

[Mohit]

On 8/17/2022 at 6:14 AM, Brandon said:

Hi All, 

Thanks for the help in advance. I can start a stream with video and audio. I can test this stream for days with no issues. Clear video and audio. As soon as a client connects to the stream, I get audio hits. a few a minute. Does anyone know what is happening and more importantly, how to fix it? Here are the logs when the errors happen

 

2022-08-16 17:38:51,552 [network_thread - 3724] INFO  org.webrtc.Logging - Tag:WebRtcAudioTrackExternal - Message:GetPlayoutUnderrunCount
2022-08-16 17:38:51,720 [EncoderQueue - 3711] INFO  i.a.e.w.codec.VirtualVideoEncoder - setRateAllocation bitrate: 1115000 framerate: 60 adjusted bitrate:1110000 for client: 1552291296
2022-08-16 17:38:52,200 [vert.x-eventloop-thread-16] INFO  i.a.enterprise.webrtc.WebRTCAdaptor - Client:1535438795 for stream 325365236031540607813016 current video bitrate: 1500000 audio bitrate: 128000 webrtc client target bitrate: 4964000

Thanks you

Brandon

Hi @Brandon,

How are you?

Quote

As soon as a client connects to the stream, I get audio hits. a few a minute

Can you please explain the issue a little more and what is meant by connect, is it publish or play and how can I reproduce it with AMS sample pages.

 

Also the logs that you shared are of the publish side and doesn't confirm much, can you please share the ant-media-server.log and ant-media-error.log from the /usr/local/antmedia/log directory ?

You can share the logs on support@antmedia.io

 

--

Best Regards,

Mohit Dubey