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Having to restart antmedia service regularly


hubtech
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Hey guys,  

I'm new here, thanks for having me.  After years of using IPCamLive for a customer, I discovered AntMedia.  I've got a  Vultr VM 2 cores, 4 gigs of ram, 100gb NVME drive, its their new AMD High Performance VM.  Anyway, i've got 12 RTSP streams coming from Ubiquiti G3 Bullet cameras streamed to a website behind a customer login.  For some reason, 1-2 times a day the streams freeze up, all i've got to do is restart the antmedia service and things go back to normal for a while.  

can anyone help me troubleshoot this? 

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15 minutes ago, hubtech said:

Hey guys,  

I'm new here, thanks for having me.  After years of using IPCamLive for a customer, I discovered AntMedia.  I've got a  Vultr VM 2 cores, 4 gigs of ram, 100gb NVME drive, its their new AMD High Performance VM.  Anyway, i've got 12 RTSP streams coming from Ubiquiti G3 Bullet cameras streamed to a website behind a customer login.  For some reason, 1-2 times a day the streams freeze up, all i've got to do is restart the antmedia service and things go back to normal for a while.  

can anyone help me troubleshoot this? 

How do the server stats look? memory/cpu etc during the freeze up?

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Hi @hubtech

It looks interesting. Maybe there is a memory leak, we have to check. Can you please share your server logs under /usr/local/antmedia/log? Also, please provide following informations to us

  • Do you have community version or enterprise version?
  • Which version of Ant Media Server you are using?
  • Do you have standalone setup or cluster setup?
  • Are you using any additional filter or plugin?
  • Do you enable adaptive bitrate? If yes, how many resolution selected?
  • Is there any specific thing before freeze up? Like increased viewer or something else.
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