APerspective Posted January 2 Share Posted January 2 (edited) Hi, We bought AMS Pay-as-you-Go on 19 Dec 2022, from several days on Dashboard i got "Invalid License Please Validate Your License" error. I cannot publish the stream and did not get License Key. If Anyone can help would be appreciated. Thanks Edited January 2 by APerspective Link to comment Share on other sites More sharing options...
0 Alper Posted January 2 Share Posted January 2 Hi Can you please send me your registered email address, so we can find your license key and check? Thank you! Link to comment Share on other sites More sharing options...
0 APerspective Posted January 3 Author Share Posted January 3 Hi Alper, tandelkaran@gmail.com this is the registered email address. Thank you Link to comment Share on other sites More sharing options...
0 Alper Posted January 3 Share Posted January 3 Hi Karan Just checked from our license server and everything seems to be fine for a licensing perspective. Can you please make sure that Ant Media Server can reach out to the internet, so the License manager validates it to run properly? If you are working behind the firewall or there is a restriction on your server to reach specific ports etc., you may face this problem. Let me know after your check is completed Alper Link to comment Share on other sites More sharing options...
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APerspective
Hi,
We bought AMS Pay-as-you-Go on 19 Dec 2022, from several days on Dashboard i got "Invalid License Please Validate Your License" error. I cannot publish the stream and did not get License Key. If Anyone can help would be appreciated.
Thanks
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