tstvd00 Posted April 2 Share Posted April 2 Hi all, I used ffmpeg to compress mp4 files and to upload them as VoD in AMS but they are still not recognized as MP4 and I get the same error message "only mp4 are allowed" Could you please help me? Thanks in advance Link to comment Share on other sites More sharing options...
0 Connessione Posted April 2 Share Posted April 2 (edited) 1 hour ago, tstvd00 said: Hi all, I used ffmpeg to compress mp4 files and to upload them as VoD in AMS but they are still not recognized as MP4 and I get the same error message "only mp4 are allowed" Could you please help me? Thanks in advance The message could be misleading. Please try creating smaller files and of lower resolution and see if that works. Edited April 2 by Connessione Link to comment Share on other sites More sharing options...
0 usama Posted April 3 Share Posted April 3 can you please share which command you are using for compressing the file and please also specify which version of ant media server are you using ? Link to comment Share on other sites More sharing options...
0 tstvd00 Posted April 3 Author Share Posted April 3 19 minutes ago, usama said: can you please share which command you are using for compressing the file and please also specify which version of ant media server are you using ? Hello there, I am using Community Edition 2.5.2 20230105_1947 ------------------ The command was ffmpeg -i Streaming_#4_cut_pro.mp4 -vcodec h264 -acodec aac Streaming_#4_compressed.mp4 ----------------- Many thanks Link to comment Share on other sites More sharing options...
0 tstvd00 Posted April 3 Author Share Posted April 3 Also, is the system memory usage limiting in any way? How should I read these ? Link to comment Share on other sites More sharing options...
0 usama Posted April 3 Share Posted April 3 (edited) 1. There is no such memory usage limit. 2. the problem is that you have a special character in the name of the file please try removing the special char ie # and it uploaded just fine can you please create a git hub issue for this at https://github.com/ant-media/ Thank you . Edited April 3 by usama Link to comment Share on other sites More sharing options...
0 tstvd00 Posted April 3 Author Share Posted April 3 1 hour ago, usama said: 1. There is no such memory usage limit. 2. the problem is that you have a special character in the name of the file please try removing the special char ie # and it uploaded just fine can you please create a git hub issue for this at https://github.com/ant-media/ Thank you . I can't believe that this was the issue...zero information about it in the error message which was instead completely misleading. Many thanks for your help! Could you please tell me what's the max size of the mp4 that can be upload? And how should I interpret those indicators? I don't know what to evaluate to understand when and if I need to upgrade. Manyt thanks again! P.s what is a git hub? What should I do? Link to comment Share on other sites More sharing options...
0 usama Posted April 3 Share Posted April 3 I have created a new issue on github https://github.com/ant-media/Ant-Media-Server/issues/4967 this problem will soon be scheduled and fixed. There is no such limit for max mp4 file size it all depends on how much storage you have. 1 Link to comment Share on other sites More sharing options...
0 tstvd00 Posted April 3 Author Share Posted April 3 24 minutes ago, usama said: I have created a new issue on github https://github.com/ant-media/Ant-Media-Server/issues/4967 this problem will soon be scheduled and fixed. There is no such limit for max mp4 file size it all depends on how much storage you have. Thanks a lot, concerning the storage, yes I am trying to understand how to interpret it, do you refer to the system disk here attached? is this indicator that I should check before upgrading? Link to comment Share on other sites More sharing options...
0 usama Posted April 4 Share Posted April 4 (edited) yes this is the indicator for the system disk.you can edit your storage size on your cloud server for getting more disk space. Edited April 4 by usama Link to comment Share on other sites More sharing options...
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tstvd00
Hi all,
I used ffmpeg to compress mp4 files and to upload them as VoD in AMS but they are still not recognized as MP4 and I get the same error message "only mp4 are allowed"
Could you please help me?
Thanks in advance
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I have created a new issue on github https://github.com/ant-media/Ant-Media-Server/issues/4967 this problem will soon be scheduled and fixed. There is no such limit for max mp4 file size it
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