Converting stream recording stuck in .mp4.tmp_extension

[Matt Camp]

Hi, 

I have a stream recording that seems to be stuck in .mp4.tmp_extension format.

I've seen from the issue at https://github.com/ant-media/Ant-Media-Server/issues/1599 that the server should automatically remux and rename this file however it's been this way for days now and there doesn't seem to be any sign that the server is converting it to a usable mp4.

Is there any way I can manually remux this file, or trigger ams to do it for me?

Thanks.

[Matt Camp]

We did a 1 minute test stream initially which recorded correctly, however the client then did a multi-hour stream which went fine live, but they now want to access the recording which is stuck as a .mp4.tmp_extension file on the server.

Ingest was RTMP via a Teradek cube hardware encoder.

I will extract the logs and pass them over but they don't seem to even mention remuxing the long file.