Session Getting Disconnected

[vaibhav rai]

Hi,

I am building an app using Ant Media Server and SDK.  

I am able to Start Playing and Live stream but While switching to another app in android, session getting disconnected on Player and publisher side. 

[Nagendra Kumar1648581702]

Hi Vaibhav,

   Check this one https://github.com/ant-media/Ant-Media-Server/issues/2362

Most of the auto disconnects are due to websocket idle timeout problem. Either android is not sending ping or server is not responding to pong. Detailed analysis is in that gihtub issue.

Thanks

Nagendra

[Sushruth Sivaramakrishnan]

Hi Nagendra,

What I have seen is, low timeouts or frequent heartbeat intervals for socket causes some android devices to timeout when they are processing something in the background. You might want to isolate that issue.  

Cheers,
Sushruth

[Nagendra Kumar1648581702]

Total agree and that is where ideal timeout comes into the picture. In the android issue mentioned above, ant-media sdk has one issue where the ping was not acknowledged as a result aws server was hitting ideal timeout. 

Thanks

Nagendra

[Sushruth Sivaramakrishnan]

do you see the webrtc connection also disconnect  ? or is it just the socket ?
If just the socket, you might want to update the code to handle just socket disconnections in a different way

[Nagendra Kumar1648581702]

In my case, it was the WebSocket issue, which caused the webrtc to go down. Later on, we found that due to the bug client was never sending the ping and after 50 seconds (aws websocket ideal time) aws considered that websocket is idle and disconnected it.

Thanks

Nagendra

[Tahir]

Hi,

Can you send me your log files?