AMS STREAMS CRASHING

[DT]

Hello


I have 13 streams on a AMS VM and everyday they stop completely. I have to go into the /streams directory and delete all the transport streams then reboot. To get them working again. I used to only have to do this every other month or so  Now it is everyday. I’m on enterprise edition 2.0


Any suggestions?


Thanks


David Thelin

NBC NETWORK NEWS DC

INGEST & EDIT OPS

[Selim Emre]

Hi David,

Have a good day. 

Could you please share your Ant Media Server logs? It would great to understand your issue. Maybe we have already solved it in the new version(v2.3). 

You can find logs in /usr/local/antmedia/log folder.

Looking forward to hearing from you soon.

Best Regards,

Selim

[Konrad Piwowar]

Just a suggestion but did you check if it isn't something has simple as the partition filling up and running out of space? That would explain why you need to clear the directory before it works again.

[Selim Emre]

Hi All,

@Konrad Good point! Thanks for your contribution.

@David, Did you check your disk space is enough for the streaming?

Best Regards,

Selim

[DT]

Thank you all for the replies.  

All good suggestions.  I had this issue when we first spun up the VMS and had IT (owners of the VMs) add more space and that was working fine.  We have added two more streams @3MBs but not sure that would make much difference.  I am going to move them to a new AMS instance just in case.  Occasionally when I monitor the .ts transport stream files a couple are GB in size!  All our streaming profiles (coming from Kiloview E1-NDI) are no larger than 3Mb.

Apologies for not uploading the logs.  oops!

  

Best

Dave Thelin

 

AMS WebRTCApEE logs.7z

[Selim Emre]

Hi Dave,

I checked your logs deeply. I couldn't see any exception in your logs. Is it possible to add antmedia-error.log file?

Best Regards,

Selim